FAQ

Do you offer premium service?

Sure, if you're interested in VIP, sightseeing or smoking car write us an e-mail. We also offer chauffeur service.?

Is it possible to go to other destinations?

We can drive you to any city in Central Europe, please contact us at

Can I cancel my booking?

Of course you can. Please let us know enough time ahead. If you cancel in less than a week from your ride we won't be able to refund you. When you cancel more than a week ahead Green Shuttle will give you full amount back.

Do you have any discounts?

Sure. Just ask us about our group discounts and frequent customer club.

Can I pay the full amount in advance?

Please write us a message in notes when completing the reservation for Green Shuttle transfer.

How can I pay?

We try our best to fullfil every customers wish. You can pay in CZK, EUR or if said before the transfer in USD, CHF and GBP.

Should I tip the driver?

It's a common habit in Czech Republic and you can show that you appreciate hard work of Green Shuttle drivers. But it's not mandatory and completely up to your decision.

Can I use your service with small kids?

Of course. We are children-friendly. You have to leave us a note and we will prepare special kids seat for free!